Customer Support Specialist
3 days ago
We are seeking a highly skilled Customer Support Specialist to provide exceptional customer experiences and resolve queries with professionalism.
This role involves handling inbound and outbound calls, identifying customer needs, and delivering accurate information on products and services.
The ideal candidate should possess excellent communication skills, a patient demeanor, and the ability to work independently in a remote setting.
- Provide timely and accurate information to customers regarding our products and services.
- Handle customer complaints and concerns in a professional and courteous manner.
- Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.
If you are a results-driven professional with a strong commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.
Key Responsibilities:- Customer Service: Provide top-notch customer service by responding to inquiries and resolving issues promptly and professionally.
- Communication Skills: Develop and maintain effective communication with customers, colleagues, and other stakeholders.
- Problem-Solving: Identify and resolve customer complaints and concerns in a fair and efficient manner.
Requirements:
- Education: 12th Pass and above
- Experience: No prior experience required
- Skills: Excellent communication and problem-solving skills
A competitive salary contingent upon your interview performance and flexible shift timings in a part-time job located in Patna.
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