Taxi Booking Specialist

2 days ago


Islamabad, Islamabad, Pakistan beBeeSpecialist Full time 80,000 - 1,000,000

Job Title: Taxi Booking Specialist

Job Description:
  • Taking incoming calls from UK customers to book or amend taxi bookings.
  • Handling tasks such as airport booking, payment over the phone, and escalating complaints to the relevant department.

Our ideal candidate will possess excellent listening skills and be able to consider multiple perspectives when resolving customer queries.

The role requires proficiency in English with a British accent.

Required Skills & Qualifications:
  • Experience in inbound call center operations or minimum 01 year of CSR experience.
  • Working knowledge of Autocab, Ghost, and ICabbi is preferred.
  • American English speaker required for this position.

Additional Responsibilities:

  • Providing timely quotations and amending/cancelling active bookings.
  • Liaising with the UK office team, including supervisors and shift in-charges.
  • Meeting high levels of customer satisfaction at all times.


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