Product Support Specialist

As a Technical Support Specialist, you will be responsible for providing product knowledge to clients, offering upgrade suggestions when relevant to enhance their user experience.You will also be required to participate in the after-hours 'call duty' schedule to ensure continued support outside of regular working hours.Skills And...

Support Specialist for Custom ProductsWe require a highly motivated and organized individual to connect with potential customers, provide product information, and ensure exceptional customer service.Responsibilities:Respond to customer inquiries via phone and email, providing accurate and timely information.Maintain a professional tone and demeanor, even in...

Support SpecialistA Support Specialist is required to respond promptly to customer inquiries via chat, address concerns, and ensure a positive customer experience. This role involves collaborating with team members to resolve issues effectively and maintaining a high level of product knowledge.

As a Product Support Engineer, you will play a pivotal role in resolving customer issues, ensuring product functionality, and facilitating seamless integration.Responsibilities:Provide expert technical support to customers, guiding them through equipment and software troubleshooting.Conduct productive technical meetings with clients, understanding their...

Direct message the job poster from Live Support LimitedFounder & CEO of Live Support | Transforming Businesses GloballyData Entry Expert – Shopify & Other E-commerce PlatformsJoin Live Support, a global BPO leader, and become part of a high-performing team.What You'll Do:Accurately enter and manage large volumes of dataMaintain records, update CRMs, and...

We are looking for an experienced Technical Support Specialist to join our team. As a Product Support Technician, you will be responsible for providing technical support to internal and external users. You will troubleshoot and resolve technical issues, including network, systems, and software-related problems.Key SkillsExcellent technical writing skills to...

We are looking for a talented individual to join our team as a Customer Support Specialist.Main Responsibilities:Provide prompt and accurate responses to customer inquiries.Assess customer needs and offer suitable support.This role requires excellent communication skills, the ability to establish trust with clients, and familiarity with help desk...

Support Engineer RoleTech Support Specialists are required to assist customers with software functionality, troubleshooting and general product information.

Job Title: Product Life-cycle Management Application Support SpecialistJob Summary:The Product Life-cycle Management (PLM) Application Support Analyst will provide day-to-day support for the PLM application to both internal and external users.Key Responsibilities:Ticket Management: Monitor, update, and resolve support tickets within defined Service Level...

About This RoleThis role focuses on product technical support from inception to bulk production, ensuring high-quality output while maintaining cost-effectiveness and timely delivery.