
Product Life-cycle Management Application Support Specialist
8 hours ago
Job Title: Product Life-cycle Management Application Support Specialist
Job Summary:
- The Product Life-cycle Management (PLM) Application Support Analyst will provide day-to-day support for the PLM application to both internal and external users.
Key Responsibilities:
- Ticket Management: Monitor, update, and resolve support tickets within defined Service Level Agreements (SLA).
- User Support: Provide user support and training to ensure effective utilization of the PLM application.
- Technical Collaboration: Collaborate with the PLM technical teams to develop, test, and implement fix packs.
- Application Expertise: Provide functional PLM suite expertise.
- Reporting: Provide weekly support ticket Key Performance Indicators (KPIs) to manager.
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PLM Application Support Specialist
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