Outdoor Advertising Service Professional

2 weeks ago

Lahore, Punjab, Pakistan beBeeClientService Full time 800,000 - 1,000,000
Client Service Manager

The Client Service Manager will oversee various sites within Karachi, ensuring the overall direction and evaluation of staff and department.

  1. Respond to customer inquiries promptly.
  2. Work with internal departments for service requirements and enquiries.
  3. Understand customer needs and identify opportunities for improving the product solution.
  4. Responsible for achieving quality standards.
  5. Review service performance with internal departments and clients.
  6. Interview, hire, and train employees; plan, assign, and direct work.
  7. Provide billing information in a timely and accurate fashion.
  8. Hold staff accountable for quality and production.
  9. Facilitate improved working relationships with government agencies.
  10. Communicate company expectations and goals to staff.
  11. Track and report productivity.
  12. Communicate regularly with staff and management regarding problems.
  13. Schedule visits to client sites to ensure quality.
Job Specification

Candidates should be capable of handling complaints and administrative issues. They must be customer-focused, proactive, and service-oriented. Excellent communication and interpersonal skills are required. Ability to meet deadlines is essential.

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