Sales and Service Representative

7 days ago


Multan, Punjab, Pakistan Jazz Full time
Job Summary

The Sales and Service Representative is responsible for delivering exceptional customer service and ensuring a positive experience for our customers. This role requires a high level of communication and interpersonal skills, as well as a strong understanding of our products and services.



Main Responsibilities
  1. Welcome and guide customers at the experience center, ensuring a smooth and efficient experience.
  2. Develop a basic understanding of our CRM system and all linked portals to efficiently manage customer interactions.
  3. Handle customer inquiries and resolve issues in a timely and professional manner.
  4. Maintain high-quality standards for customer facilitation and continuously improve processes.


Required Skills
  • Demonstrate excellent communication and interpersonal skills to interact effectively with customers and stakeholders.
  • Possess good sales and service expertise to provide tailored solutions to customers.
  • Be proficient in Microsoft Office and show strong email communication skills.
  • Hold knowledge of telecom products and customer management systems to effectively manage customer interactions.


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