Service Sales Professional

5 days ago


Multan, Punjab, Pakistan KSB Company Full time
Job Description

The Sales Engineer Associate is a key role in KSB's sales team, responsible for supporting the company's growth by maintaining strong customer relationships and driving service revenue opportunities.

Key Responsibilities:

  1. Develop and maintain detailed knowledge of KSB products and services.
  2. Monitor and report monthly on key performance indicators (KPIs), including sales, collections, and order intake.
  3. Build and strengthen customer relationships through regular visits and site attendance to generate requests for quotation (RFQs) and drive customer satisfaction.
  4. Collaborate with the Sales Account Manager to assist with lead generation, offer submissions, and order intake while collecting receivables and gathering market intelligence.
  5. Establish service contracts and identify service revenue opportunities with the Sales Account Manager.
  6. Take responsibility for specific projects and key account customers as assigned by the Sales Account Manager.
  7. Ensure accurate documentation of RFQs, offers, purchase orders, and other relevant forms in designated portals.
  8. Maintain and update customer opportunities in installed databases and systems.
Requirements

To be successful in this role, you will need:

  • Bachelor of Engineering or Bachelor of Technology in Mechanical Engineering (or related field).
  • 3-5 years of experience in selling services, spare parts, machinery, or equipment (preferably pumps).
  • Strong negotiation skills, product/market knowledge, relationship-building, customer retention, and excellent communication and interpersonal skills.


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