Customer Service Representative

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

As a customer service representative, you will be responsible for handling incoming and outgoing calls to assist customers with inquiries and concerns.

Responsibilities
  • Answering incoming calls and responding to customer inquiries
  • Making outbound calls to follow up on customer concerns or issues
  • Providing excellent customer service and resolving customer complaints
  • Updating customer accounts and information in the database
Key Requirements
  • Strong communication skills, both verbal and written
  • Ability to work in a fast-paced environment
  • Excellent problem-solving skills
  • Good listening skills and patience
  • Brief knowledge of CRM systems

This role requires strong interpersonal and organizational skills, as well as a high level of professionalism when interacting with customers over the phone.



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