Customer Service Director

Job SummaryThe Senior General Manager – Customer Services will oversee customer service functions across the franchise area, ensuring seamless services and timely responses to customer complaints.This role involves setting annual targets and Key Performance Indicators (KPIs) for the department, regularly monitoring and reviewing progress towards these...

We are seeking an experienced professional to serve as our Customer Experience Director at SPERTON - Where Great People Meet. As the Director of Customer Experience, you will be responsible for overseeing the entire customer journey, from initial contact to post-claims resolution, ensuring that every interaction meets the highest standards of quality and...

Director of Internet ServicesThis role is responsible for overseeing the overall operations of our internet services.Key ResponsibilitiesManage day-to-day operations of the Karachi node, ensuring seamless delivery of internet services to customers.Lead a team of engineers and technicians responsible for network maintenance, troubleshooting, and...

Director of Quality Services Job TitleWe are seeking an experienced Director of Quality Services to join our team at Swift Facility Management Services Pvt. Ltd. As a Director of Quality Services, you will be responsible for overseeing product quality during production, conducting thorough inspections, and addressing inconsistencies proactively.Key...

We are seeking a seasoned professional to join our team as a Director of Nutrition and Food Services at Aga Khan University Hospital. As a key member of our team, you will play a crucial role in ensuring the highest standards of food safety and quality.You will be responsible for leading and directing the overall operations of multiple facilities, including...

Cotton & Cotton Job DescriptionWe are seeking a talented Financial Services Director to lead our financial services division. As Financial Services Director, you will oversee the development of comprehensive financial plans and drive business growth through strategic partnerships.Key Responsibilities:Drive Business Growth: Collaborate with cross-functional...

dinCloud Pakistan is a dynamic and growing company that requires a skilled professional to fill the role of Director of IT Services.About the JobResponsible for managing and maintaining our IT infrastructure.Develop and implement efficient IT processes.The ideal candidate will have a strong background in IT operations management and excellent leadership...

Surgical Services Director Vacancy at The Lady Dufferin HospitalWe are seeking a highly skilled Surgical Services Director to lead our theatre management team. The successful candidate will be responsible for:Developing and implementing strategic plans for theatre operationsEnhancing patient safety through effective risk management practicesBuilding strong...

CBRE is seeking an experienced Building Services Director to lead our team in delivering exceptional building services. As a Building Services Director, you will be responsible for overseeing various aspects of building operations and maintenance for our facilities.About the Role:You will provide formal supervision to employees, track their training and...

Branch Services DirectorMobilink Microfinance Bank Ltd is looking for an accomplished leader to drive branch services and operations, fostering a culture of excellence and customer satisfaction. The ideal candidate will possess strong leadership skills, effective communication, and problem-solving abilities.Key Responsibilities:Provide strategic direction...

Aga Khan University invites applications for a Director of Student Services and Support to join our team. This critical role ensures students receive a comprehensive educational experience, with a focus on student engagement and accessibility.Job Description:Develop and implement student services and support strategies.Work closely with student affairs staff...

Job Title: Executive Director - Service StandardsAs the Executive Director - Service Standards at Sybrid (Pvt) Ltd - A Lakson Group Company, you will be responsible for leading our service quality department and developing and implementing effective monitoring standards to ensure quality consistency across all operations.Responsibilities:Develop and...

Financial Services Expert:As a Director of Financial Services, you will be responsible for driving business growth and developing strategic relationships with clients and stakeholders in the financial services industry.With a strong background in business administration and a proven track record in sales, you will be responsible for generating new business...

Job Title: Operations Director - UpworkJoin our team as an Operations Director - Upwork and take charge of leading our Upwork operations, driving growth and strategy, and ensuring the delivery of high-quality services. We're seeking a dynamic leader who can drive results and guide the team to new heights.Responsibilities:Upwork Profile Enhancement: Enhance...

Key ResponsibilitiesAs a Service Delivery Director, you will be responsible for leading the Managed Services team and driving business growth through exceptional customer service and delivery.Key responsibilities include:Developing and implementing strategic plans to drive business growthLeading a team of support engineers to deliver high-quality service and...

At Quicklease Car Rentals, we are looking for a Customer Service Lead to drive customer satisfaction and loyalty through exceptional service delivery.The ideal candidate will have experience in customer-facing roles and possess excellent communication and interpersonal skills.Key responsibilities include:Managing customer interactions, resolving complaints...

Our organization requires a Director of Network Services to manage and maintain our network infrastructure. The successful applicant will have a strong background in planning, implementing, and monitoring data communications systems.The key responsibilities of this role include:Overseeing the implementation, maintenance, and support of our network...

At HRSG, we are seeking a skilled Customer Service Representative to deliver exceptional service to Arabic-speaking customers in the Banking Industry.This role focuses on promoting customer satisfaction, supporting business goals, and acting as a customer advocate while maintaining high service standards.About the Role:Communicate fluently in Arabic and...

Email/Chat Support SpecialistAt ibex, we are seeking a skilled Email/Chat Support Specialist to provide exceptional customer service through live chat or email. The ideal candidate will possess excellent communication skills and the ability to resolve diverse queries effectively.Key Responsibilities:Prompt Response to Customer Inquiries: Respond promptly to...

Company OverviewIbex is a global leader in customer experience solutions, providing BPO, digital marketing, and online acquisition technology services to clients across various industries. With 34 operations facilities worldwide and a team of over 35,000 professionals, ibex manages nearly 200 million critical customer interactions annually.About the RoleThis...