
Customer Service Lead
4 days ago
At Quicklease Car Rentals, we are looking for a Customer Service Lead to drive customer satisfaction and loyalty through exceptional service delivery.
The ideal candidate will have experience in customer-facing roles and possess excellent communication and interpersonal skills.
Key responsibilities include:
- Managing customer interactions, resolving complaints and queries, and providing solutions that meet their needs.
- Coaching and mentoring staff to ensure consistent high-quality customer service.
- Developing and implementing customer service strategies to enhance the customer experience.
- Collaborating with other departments to ensure seamless service delivery.
Salary: PKR 100,000 + incentives
Job schedule (PST): 10am to 07:00pm
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