Customer Service Lead

4 days ago


Karachi, Sindh, Pakistan Quicklease Car Rentals Full time

At Quicklease Car Rentals, we are looking for a Customer Service Lead to drive customer satisfaction and loyalty through exceptional service delivery.

The ideal candidate will have experience in customer-facing roles and possess excellent communication and interpersonal skills.

Key responsibilities include:

  1. Managing customer interactions, resolving complaints and queries, and providing solutions that meet their needs.
  2. Coaching and mentoring staff to ensure consistent high-quality customer service.
  3. Developing and implementing customer service strategies to enhance the customer experience.
  4. Collaborating with other departments to ensure seamless service delivery.

Salary: PKR 100,000 + incentives
Job schedule (PST): 10am to 07:00pm



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