
Operations Coordinator
1 week ago
The Operations Coordinator plays a vital role in overseeing the management of daily operations. This position requires strategic leadership, strong technical and communication skills to coordinate projects, manage client relationships, and ensure smooth onboarding of new clients.
Key Responsibilities- Manage daily operations to ensure efficiency and smooth functioning.
- Implement operational strategies aligned with company goals and objectives.
- Prepare reports for clients and the board.
- Coordinate and manage projects with clients to meet quality standards and deadlines.
- Develop project plans, timelines, and budgets, and track progress regularly.
- Collaborate with cross-functional teams for successful project execution.
- Facilitate the onboarding process for new clients for a seamless transition and positive experience.
- Provide training and support to new clients to help them understand and utilize solutions effectively.
- Manage client contracts, including negotiation, renewal, and compliance.
- Maintain accurate records of contract details and ensure contractual obligations are met.
- Utilize strong communication skills to engage and collaborate with international clients and suppliers.
- Foster and maintain positive relationships with global stakeholders.
- Apply strong technical skills to understand and address client needs and technical challenges.
- Stay updated with industry trends and technological advancements to continuously improve operational processes.
- Bachelor's degree in business administration, information technology, or a related field.
- Strong project management skills with a history of successfully handling multiple projects.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with international clients and suppliers.
- Strong technical acumen and the ability to understand complex technical concepts.
- Proficiency in project management and CRM software.
- Exceptional organizational and leadership abilities.
- Strong problem-solving skills and a proactive approach to addressing challenges.
- Ability to thrive in a fast-paced environment and adapt to changing priorities.
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