
Operations Order Management Director
2 days ago
We are seeking an accomplished Order Management Professional to spearhead the execution of order management processes.
Job DescriptionAs a Senior Order Management Specialist, you will play a pivotal role in ensuring seamless execution of order management processes. Your expertise will be leveraged to support operations with critical tasks such as creating quotes, generating order forms, completing sales orders and overseeing end-to-end processing of deals.
Your key responsibilities will include managing the Sales Force Quote to Cash cycle, identifying and resolving technical issues, providing guidance on complex deal structures, quote creation and completion, order cancellation, account renewals, contract buyout quotes, opportunity stage amendments, package upgrade/downgrade, vendor finance deals, account audits, account mergers, and liaising with departments to resolve cases.
Requirements- Graduate degree in Business Management disciplines, preferably Finance or Accounts
- Strong Business Communication Skills in English
- 3+ years of professional work experience
- Proficient experience with Microsoft Excel and Word
- Knowledge and experience of CRM systems, preferably Salesforce
- Prefer experience working with ERP systems
- Organized, meticulous and detailed in entering information
- Excellent analytical and problem-solving capabilities
- Self-starter with ability to take ownership of job responsibilities
- Ability to prioritize and multi-task in high-volume workload situations
This is a challenging yet rewarding role that requires a unique blend of business acumen, technical expertise, and interpersonal skills. If you are a highly motivated and organized individual with a passion for order management, we encourage you to apply.
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