Billing and Revenue Management Lead

3 days ago


Zhob District, Balochistan, Pakistan NATIONAL TELEPHONE CO-OP ASSN Full time

NATIONAL TELEPHONE CO-OP ASSN seeks a highly skilled Billing Manager to lead its Billing Operations Department. This critical role requires expertise in financial operations, accounting, and business process optimization.

Main Responsibilities:
  1. Team Leadership: Manage and direct the day-to-day activities of the Billing Operations team, ensuring efficient and effective operations.
  2. Reporting and Analysis: Generate detailed reports from the billing database, identifying trends and areas for improvement to optimize billing processes.
  3. Regulatory Adherence: Ensure compliance with regulatory requirements, industry standards, and company policies by developing and maintaining appropriate processes and procedures.
  4. Talent Development: Recruit, train, and develop qualified billing professionals to support the growth and success of the organization.
  5. Staff Performance: Provide guidance, coaching, and performance evaluations to ensure staff members meet expectations and contribute to the organization's overall objectives.
  6. Collaboration and Communication: Work closely with internal and external stakeholders to resolve billing issues and address customer concerns.
  7. Porting and Billing: Coordinate local number portability, manage relationships with TEC companies and cellular service providers, and oversee porting requests and billing.
  8. Online Payments: Oversee the collection and validation of online payments.


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