Technical Business Analyst

1 day ago

Karachi, Sindh, Pakistan beBeeBusiness Full time
Technical Business Analyst

We are seeking a highly skilled Technical Business Analyst to join our team. The successful candidate will have expertise in business analysis, stakeholder management, and technical documentation.

  • The ideal candidate will have 6-8 years of experience in business analysis, with at least 4-5 years in IT technical documentation.
  • They should have proven experience in B2B eCommerce, APIs, and/or enterprise technology solutions.

This role involves working closely with development teams to define API requirements, ensure proper data flow, and troubleshoot integration issues.

The successful candidate will also be responsible for:

  • Utilizing business process modeling tools (e.g., Visio, Lucidchart) to map out workflows and suggest improvements.
  • Identifying opportunities for automation and optimization within eCommerce and B2B operations.
  • Defining and refining user stories, acceptance criteria, and use cases for Agile teams.
  • Assisting in system testing, UAT (User Acceptance Testing), and ensuring quality assurance standards are met before deployment.

In addition, the successful candidate will:

  • Act as a change enabler, helping businesses adapt to new technologies and process improvements.
  • Provide post-implementation support, ensuring smooth adoption of IT solutions.

The ideal candidate will have strong analytical and problem-solving skills – ability to break down complex business problems and recommend effective solutions.

They should also have excellent communication and stakeholder management – ability to engage both technical and non-technical audiences.

We offer a competitive compensation package and opportunities for professional growth and development.

We value diversity and inclusion in the workplace and are an equal opportunity employer.

Please submit your application if you meet the above requirements and are interested in this challenging role.

Required Skills and Qualifications:

  • Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.
  • 6-8 years of experience in business analysis, with at least 4-5 years in IT technical documentation.
  • Proven experience in B2B eCommerce, APIs, and/or enterprise technology solutions.
  • Strong background in international client communication, preferably in the North American market.
  • Hands-on experience with eCommerce platforms (e.g., Shopify Plus, Magento, SAP Commerce Cloud, BigCommerce).
  • Expertise in API integration, ERP/CRM systems, and process automation.
  • Proficiency in business process modeling tools (e.g., Visio, Lucidchart) and project management tools (Jira, Confluence).
  • Certified Business Analysis Professional (CBAP) and ITIL certifications are preferred.

Benefits:

  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Diverse and inclusive work environment.
  • Equal opportunity employer.

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