SuccessFactors Solutions Expert

6 days ago


Hyderabad City Taluka, Pakistan HSBC Full time

About Us

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At HSBC, we believe that everyone deserves equal opportunities to succeed. We are committed to diversity and inclusion and strive to create an environment where all employees feel valued, respected and empowered to reach their full potential.

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Our Mission

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We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. As a key member of our team, you will be responsible for participating in transformation challenges of varying complexity to enable the function to drive transformation agenda as well as work with the customer and HR IT teams to ensure overall stability of the external vendor services.

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Responsibilities and Deliverables

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  1. ">
  2. Participate in the design of solutions: The role holder will be responsible for driving delivery of solutions and ensuring requirements are captured, design options outlined, and design decisions documented in the appropriate artefacts.">
  3. Coordinate with technical experts: Coordinate with other technical experts in the wider IT functions, including delivery of technical solutions around mobile and integrations, performance testing of vendor products, and driving the closure of tasks/deliverables as well as issues/defects.">
  4. Work in a fast-paced, cloud-based environment: Work in a fast-paced, cloud-based environment with peers across HR IT; the candidate will also contribute to global SuccessFactors solutions which forms part of the IT product strategy and act as a technical subject matter expert in SuccessFactors HR system.">
  5. Continual improvement: Drive the continual improvement of the HR IT systems landscape by conducting the product change reviews introduced by the vendor, global functional configuration assessment and design, and deliverables on the product roadmap for benefits.">
  6. Proactively support incident and problem management: Proactively support incident and problem management in collaboration with peers.">
  7. Utilize Agile methodologies and DevOps practices: Utilize Agile methodologies and DevOps practices within Technology teams (e.g. Scrum, Kanban) in line with corresponding transformation frameworks at the bank/in Corporate Functions.">
  8. Ensure adherence to the Change Management Policy: Ensure adherence to the Change Management Policy in order to avoid or minimise the risk of disrupting services to customers and users.">


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