Technical Help Specialist

3 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

Expert IT Support Role

We are looking for a seasoned IT Support professional to join our team, working closely with cross-functional teams to deliver exceptional technical services.

Job Description:

  • The ideal candidate will provide technical support and troubleshooting services to users, ensuring prompt resolution of issues and maintaining high system uptime.
  • This role involves collaborating with the development team to improve system efficiency and implementing best practices in IT service delivery.
  • Excellent communication and problem-solving skills are essential for this position, as the candidate will interact with users, developers, and other stakeholders.

Responsibilities:

  • Technical issue escalation and resolution
  • Software configuration and installation
  • Network troubleshooting and maintenance
  • User support and training
  • System monitoring and reporting

Requirements:

  • Minimum 1-2 years of experience in IT support or a related field
  • Excellent technical knowledge of Windows operating systems and network protocols
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills

What We Offer:

  • Competitive compensation package
  • Opportunities for career growth and professional development
  • Comprehensive benefits and perks


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