
IT Consultant
1 day ago
The Technical Consultant will be accountable for delivering high-quality solutions by working closely with various teams within the organization.
Main Responsibilities:
- Provide technical support during pre-sales activities, including customer workshops.
- Offer technical expertise on solution delivery fundamentals.
- Manage and maintain all relevant activities and deliverables from the Project Delivery Lifecycle for successful customer project delivery.
- Plan and execute onsite or offsite assembly, configuration, and testing of the solution for deployment in the customer's environment.
- Ensure smooth transition of the solution to Support.
- Collaborate with Support to resolve issues in production systems.
- Support project team staff in meeting deadlines and priorities.
- Contribute to product and customer-specific functionality, configuration, and usage for training and documentation.
- Maintain knowledge of the underlying technology and architecture of the product and solutions.
- Share expertise and experience with other teams to enhance consistency and quality.
- Identify and assist in resolving critical issues and risks.
- Adhere to and improve upon all formally-communicated methodologies, processes, policies, and values.
- Support and develop team members, participating in their up-skilling and training.
- Travel as reasonably required.
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