
Maglumi System Support Specialist
2 days ago
Job Overview:
- We are seeking a skilled professional to support the Maglumi system, ensuring its smooth operation and meeting distributor and end-user needs.
Key Responsibilities:
- Collaborate with regional sales teams to enhance customer satisfaction.
- Provide technical assistance for the Maglumi system, guaranteeing proper functioning and satisfying user demands.
- Promote reagent optimization and minimize consumption per analyzer.
- Gather installation details for Maglumi systems and establish relationships with reference customers.
- Conduct training sessions for local engineers and maintain a strong working relationship with them, continuously guiding and improving their technical skills.
- Procure reagents and spare parts for regional distributors and ensure timely returns and follow-up on complaints.
- Perform other tasks as required by management.
Requirements:
- A minimum of 5 years of experience in the IVD sector, with preference given to those with Immunoassay expertise.
- Strong technical skills, ability to work independently, and perform well under pressure.
- Proficiency in English as the primary working language.
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