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Revenue Expansion Manager
6 days ago
The Revenue Expansion Manager will play a key role in driving revenue growth, improving operational efficiency, and enhancing customer satisfaction.
About this JobThis leadership position requires expertise in strategic planning, operational management, and team leadership.
Main ResponsibilitiesRevenue Growth:
- Achieve a 10% quarterly revenue increase or meet budgeted targets, whichever is higher.
- Collaborate with the planning team to introduce at least one new product line or course per quarter.
Operational Excellence:
- Conduct biweekly reviews of sales and marketing team operations and submit system improvement plans by the 15th of each month.
- Implement advanced technological tools on a monthly basis to enhance operational efficiency.
Team Management:
- Host weekly interdepartmental meetings to enhance collaboration and drive revenue growth.
- Assign monthly revenue and lead generation targets to Sales and Marketing VPs by the 25th of the preceding month.
- Conduct performance reviews and recovery plan meetings every 10 days.
Business Partnerships:
- Work with the marketing team to create business partnership materials.
- Maintain and finalize a quarterly event calendar for business partnerships by the 10th of the preceding month.
- Establish at least one new business partnership per month and achieve a quarterly target of nine brand ambassadors.
Cost Management:
- Evaluate monthly budget requirements for the Sales and Marketing departments, identifying cost-saving opportunities.
- Submit sales and marketing forecast reports to senior management by the 15th of each month.
- Propose cost-effective operational improvements to senior management by the 10th of each month.
Customer Engagement:
- Establish a customer feedback mechanism to address concerns and identify improvement areas.
- Ensure all customer queries are resolved within an 8-hour turnaround time (TAT).
- Maintain a quarterly customer satisfaction rate of 80%, addressing concerns with actionable plans by the 3rd of each month.
Financial Performance:
- Meet or exceed profit margin commitments outlined in the quarterly budget.
- Maintain a minimum profit margin of 35% for live courses or achieve budgeted profit targets.
- 58 years of experience, including 34 years in senior management roles in a relevant field.
- MBA (Master of Business Administration) in Marketing or Management.
- Strong leadership, strategic planning, and operational management skills.
- Excellent communication, analytical, and decision-making abilities.
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