
Digital Media Integration Expert
2 weeks ago
Job Overview
This position requires a strong understanding of digital media and customer-facing technical roles. The ideal candidate will have hands-on experience integrating with advertising platforms such as Google Ad Manager, FreeWheel, The Trade Desk, Xandr, LiveRamp, or similar.
The role involves working closely with customers to ensure successful integration and implementation of the ArcSpan AMS Platform and audience tools suite. You will also be responsible for leading technical onboarding and training for new customers, providing best practices for data ingestion, activation, and audience monetization.
Key Responsibilities:
- Act as the primary technical liaison for customers, ensuring successful integration and implementation of the ArcSpan AMS Platform and audience tools suite.
- Lead technical onboarding and training for new customers, providing best practices for data ingestion, activation, and audience monetization.
- Partner with Customer Success teams to troubleshoot and resolve customer issues, ensuring a smooth post-sales experience.
- Collaborate with product and engineering teams to translate customer needs into actionable product improvements and feature requests.
- Work closely with external AdTech and MarTech partners—including ad servers, SSPs, DSPs, DMPs, CDPs, clean rooms, and other custom data and identity partners—to support seamless data activation and audience targeting.
- Develop and document integration best practices, implementation guides, and technical playbooks for internal and external stakeholders.
- Stay up to date with industry trends in data privacy, identity resolution, AI/LLM solutions, and audience monetization to advise customers on best-in-class solutions.
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