CX Professional

As a seasoned professional in customer service and claims operations, you will oversee the end-to-end customer journey and lead the CX and Claims teams to deliver exceptional results.

Key ResponsibilitiesAssist customers with e-commerce website purchases, ensuring seamless online shopping experiences.Deliver exceptional customer experience based on performance objectives, consistently exceeding customer expectations.Maintain swift response times via email and/or chat, minimizing wait times for customers.Provide friendly, efficient, and...

Full-Time Claims and Customer Experience RoleAbout the Position:This is a full-time onsite role that requires a proactive and detail-oriented professional with a user-centric mindset and strong background in claims management, process optimization, and customer experience.Responsibilities:Oversee the end-to-end user experience and claims processes, ensuring...

Claims and CX Leadership OpportunityAbout the Job:We are looking for an experienced professional to lead our claims and customer experience functions. As the Lead Claims and Customer Success Representative, you will be responsible for designing, monitoring, and improving customer journeys across all touchpoints.Responsibilities:Collaborate with various...

Principal/Lead Software DeveloperAs a seasoned technology leader, you will be responsible for spearheading the design, development, and optimisation of software programs. Your leadership skills will be crucial in guiding a team to achieve exceptional results.About the role:Leading a team to develop and deliver high-quality software solutions.Mentoring team...

Principal/Lead Software DeveloperThis permanent position at FAIR Consulting Group (Australia) requires a talented technology leader who can grow talent and build team capability. As an excellent software engineer, you will mentor, develop, and grow people, and have an outstanding track record of doing so.About the role:Designing, developing, and optimising...

Technical Director of Software DevelopmentThis is a permanent position at FAIR Consulting Group (Australia) that requires a talented technology leader to spearhead the design, development, and optimisation of software programs. As a leader, you will be passionate about growing talent and building team capability.About the role:Leading a team to develop and...

Head of Software Engineering and ArchitectureThis permanent position at FAIR Consulting Group (Australia) requires a talented technology leader to spearhead the design, development, and optimisation of software programs. As a leader, you will be passionate about growing talent and building team capability.About the role:Leading a team to develop and deliver...