End-to-End Claims and CX Professional

5 days ago


Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full time
Full-Time Claims and Customer Experience Role

About the Position:

This is a full-time onsite role that requires a proactive and detail-oriented professional with a user-centric mindset and strong background in claims management, process optimization, and customer experience.

Responsibilities:

  • Oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency.
  • Manage the claims team, providing guidance and support to ensure efficient claims processing.
  • Monitor customer feedback and satisfaction metrics, identifying areas for improvement and implementing corrective actions.

Requirements:

  • Bachelor's or Master's degree in Business or a relevant field.
  • Proven experience in customer service, experience management, claims operations, or data analysis, preferably in the insurance or insurtech industry.

Preferred Qualifications:

  • Leadership experience with a track record of managing cross-functional teams.
  • Familiarity with customer experience best practices, claims management processes, and data analytics methodologies.


  • Karachi, Sindh, Pakistan Sperton Global AS Full time

    As a seasoned professional in customer service and claims operations, you will oversee the end-to-end customer journey and lead the CX and Claims teams to deliver exceptional results.


  • Karachi, Sindh, Pakistan Sperton Global AS Full time

    Job Summary:\The Lead Claims and Customer Success Representative will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational efficiency.\About Sperton Global:\Spertorn Global is a recruitment and consulting company with an international reach. We are committed to helping our clients achieve success...


  • Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full time

    Senior Claims and Customer Success RoleAbout SPERTON - Where Great People Meet:We are seeking a talented professional to join our operations team as the Lead Claims and Customer Success Representative. This full-time onsite role will oversee the end-to-end user experience and claims processes, ensuring exceptional service delivery and operational...


  • Karachi, Sindh, Pakistan Alfonick International Full time

    We're on the hunt for a highly motivated Front-end and Back-end Professional to join our team at Alfonick International.About the Role:This is an exciting opportunity to work on complex projects and develop your skills in a fast-paced environment.Key Responsibilities:Problem-SolvingExcellent problem-solving skills and attention to detail are necessary for...


  • Karachi, Sindh, Pakistan SPERTON - Where Great People Meet Full time

    As the Claims Operations Lead, you will play a critical role in shaping the future of our Claims and Customer Success teams at SPERTON - Where Great People Meet. Your expertise in claims management, process optimization, and customer experience will enable you to drive business growth, enhance customer satisfaction, and improve operational...

  • CX Professional

    5 days ago


    Karachi, Sindh, Pakistan ibex Full time

    Customer Experience Role:We are looking for a highly motivated CX Professional to join our team at ibex. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills. **Key Responsibilities:**Provide excellent customer serviceResolve...


  • Karachi, Sindh, Pakistan Unilever Full time

    We are seeking a talented Supply Chain Specialist to join our team in the FMCG sector. As a key member of the procurement team, you will be responsible for managing end-to-end procurement processes, including sourcing, negotiation, and contract management.Key ResponsibilitiesPacking Material Procurement: Develop and implement procurement strategies for...

  • Front-end Master

    5 days ago


    Karachi, Sindh, Pakistan ibex Full time

    Responsibilities:As a Front-end Developer at ibex, your responsibilities will include:Designing and implementing visually appealing and user-friendly web applications.Collaborating with a multidisciplinary team consisting of back-end developers, web designers, and other professionals.Developing new user-facing features that meet the company's...

  • EBS Finance Expert

    5 days ago


    Karachi, Sindh, Pakistan Sapphire Consulting Services (Pvt.) Limited Full time

    Job DescriptionWe are seeking an experienced professional with strong knowledge of financial processes to join our team as an Oracle EBS Financials Functional Consultant at Sapphire Consulting Services (Pvt.) Limited. The ideal candidate will have a minimum of 2 years of experience and 1 year of experience in the end-to-end implementation of Oracle EBS...


  • Karachi, Sindh, Pakistan Bizsoft Solutions Private Limited Full time

    Bizsoft Solutions Private Limited invites skilled professionals to fill the position of a Front-End Developer.About the Job:Developing and maintaining front-end applications using Angular 14Collaboration with back-end teams to integrate APIs and servicesDesigning and implementing responsive user interfaces using MVC and SQL ServerWorking with C# and vb.net...


  • Karachi, Sindh, Pakistan St Michael Enterprises Full time

    About the Position:St Michael Enterprises is seeking an experienced End-to-End Supply Chain Strategist to join our team. As part of our supply chain operations, you will be responsible for developing and implementing effective supply chain strategies to drive business growth, maintaining optimal inventory levels, and collaborating with suppliers and internal...


  • Karachi, Sindh, Pakistan Hul Hub Full time

    Job SummaryWe are seeking an experienced front-end developer to join our team at Hul Hub. As a UI/UX Developer, you will play a crucial role in designing and developing user-friendly web applications that exceed customer expectations.ResponsibilitiesDevelop high-quality user interfaces using Angular and other front-end technologies.Work closely with the...


  • Karachi, Sindh, Pakistan Eocean(PVT) Full time

    Key Responsibilities:Design and develop efficient server-side logic and APIs using Node.js.Create and optimize user interfaces using React.js for seamless user experiences.Maintain and scale front-end and back-end components of web applications.Collaborate with product managers and stakeholders to define, design, and ship new features.Write clean,...


  • Karachi, Sindh, Pakistan Sepia Solutions Full time

    Sepia Solutions is dedicated to providing innovative and effective solutions that meet the evolving needs of our clients.E-commerce Development OpportunitiesWe are seeking a highly skilled and motivated individual to fill the role of advanced front-end engineer and contribute to the development of our e-commerce platforms.Key ResponsibilitiesDesign and...


  • Karachi, Sindh, Pakistan Horizon Technologies Full time

    Key Responsibilities:Verify Warranty Claims: Ensure that all warranty claims meet legal and regulatory requirements, and that company policies are adhered to.Coordinate with Customers and Vendors: Communicate with customers to obtain necessary information for warranty claims and ensure proper understanding of return procedures. Liaise with suppliers or...


  • Karachi, Sindh, Pakistan Binbpt Full time

    We are looking for a motivated and results-driven individual with a passion for delivering exceptional customer service to join our team as a Claims Officer at Binbpt.About the Role:This is a contract-based position in the Banking industry requiring a graduate with strong skills and experience in handling claims-related tasks.Responsibilities:Manage claims...


  • Karachi, Sindh, Pakistan TeknoFlair Full time

    Company OverviewTeknoFlair is a leading provider of digital solutions. We are passionate about delivering innovative and effective technology solutions that meet our clients' needs.Job Requirements3-4 years+ experience in WordPress Back-End development.Strong knowledge of PHP web frameworks (especially WordPress and Laravel).Ability to communicate...


  • Karachi, Sindh, Pakistan Creatif Soft Full time

    Creatif Soft is seeking highly skilled professionals to fill key positions within our team.About the RolesWe are looking for a Social Media Executive to manage our online presence and engage with our audience.A Senior Front-end Developer will be responsible for building and maintaining our website's user interface.What We Offer:Job Type: Full-time...


  • Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full time

    Claims Processing OpportunitySybrid (Pvt) Ltd, A Lakson Group Company, is seeking a skilled Charge Entry Specialist to join their team in Pakistan.The successful candidate will be responsible for accurately processing 60 claims per day, with a focus on maintaining a high level of accuracy (98%).The role requires strong organizational and time management...


  • Karachi, Sindh, Pakistan My dreamz IT group Full time

    My Dreamz IT Group Job Overview:We are seeking an experienced Web Developer to join our team. As a leading IT company, we strive to deliver innovative solutions that exceed our customers' expectations.Job Description:Design and develop modern, user-friendly websites that meet the highest standards of quality and performance.Collaborate with our design team...