
Customer Support and Sales Professional
1 day ago
We are seeking a skilled Customer Support and Sales professional to join our team. As a Customer Support and Sales representative, you will play a critical role in managing customer relationships, processing orders, and escalating complaints across various communication channels.
The key responsibilities of this role include:
- Providing exceptional customer support, responding promptly to customer inquiries and resolving their concerns.
- Processing orders, modifications, and escalating complaints across various communication channels.
- Communicating effectively with clients and team members to ensure seamless project execution.
- Bidding on Upwork opportunities and creating service ads to promote our services.
- Preparing customized proposals for clients, highlighting the benefits of our services.
- Scheduling meetings with clients to discuss project progress and expectations.
- Keeping clients informed about project developments, ensuring transparency and trust.
- Testing projects to ensure they meet client requirements.
This is an excellent opportunity for someone who enjoys interacting with customers, solving problems, and delivering exceptional results.
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