Expert Solutions Architect

2 weeks ago

Hyderabad City Taluka, Pakistan beBeeArchitecture Full time $100,000 - $120,000
Strategic IT Architect

This pivotal role will play a transformative part in the Enterprise Service Management function, focusing on architecting and optimizing IT Operations Management (ITOM), IT Asset Management (ITAM), and foundational data structures within the ServiceNow platform.

The successful candidate will have deep expertise in ServiceNow's ITOM and ITAM modules, including Service Mapping, Horizontal Discovery, Hardware Asset Management (HAM), Software Asset Management (SAM), and Data Normalization. They will also have a comprehensive understanding of the CMDB and AMB data models, ensuring data integrity, alignment, and usability across the platform.

Key Responsibilities:

  • Architect end-to-end ITOM and ITAM solutions within the ServiceNow platform, ensuring alignment with enterprise architecture standards.
  • Design and maintain scalable data models for CMDB and AMB, supporting accurate service mapping and asset lifecycle management.
  • Lead the development of reference architectures and reusable solution patterns for ITOM/ITAM capabilities.
  • Evaluate and recommend platform enhancements to support evolving business needs and technology trends.

Requirements:

  • 8+ years of experience in IT architecture, with a focus on ServiceNow ITOM and ITAM modules.
  • Deep expertise in CMDB, AMB, Service Mapping, Discovery, HAM, SAM, and Data Normalization.
  • Proven experience designing and implementing scalable solutions in large, complex enterprise environments.
  • Strong understanding of ITIL practices and service management frameworks.
  • Excellent analytical, communication, and stakeholder engagement skills.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist – ITOM and/or ITAM.
  • ServiceNow Certified System Administrator or Application Developer.
  • Experience with cloud infrastructure discovery and hybrid IT environments.
  • Familiarity with data governance frameworks and enterprise architecture methodologies (e.g., TOGAF).

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