
Sales Engagement Specialist
5 days ago
Appointment Setter Role
The Appointment Setter is a key position in driving new business opportunities and supporting our sales team by ensuring they have a pipeline of qualified leads to work with.
Main Responsibilities:
- Initiate outbound calls and emails to potential clients, introduce services, and book appointments for the sales team.
- Manage a high volume of outbound calls daily, with the goal of setting appointments for sales presentations.
- Qualify leads to ensure they meet the ideal client profile before passing them to the Sales Closer.
- Schedule appointments and follow up with prospects to confirm attendance.
- Maintain detailed and accurate records of lead interactions, appointments scheduled, and client feedback in the CRM system.
- Collaborate closely with the Sales Closer team to ensure smooth handoffs and alignment on client needs.
- Meet or exceed weekly and monthly targets for the number of appointments set and the quality of leads passed to the sales team.
- Continuously follow up with undecided or unresponsive prospects to convert them into scheduled appointments.
- Stay up-to-date with company services and industry trends to effectively communicate value to potential clients.
Essential Skills:
- Experience in appointment-setting, telemarketing, or similar outbound sales roles.
- Strong verbal and written communication skills with a persuasive and professional demeanor.
- Comfortable making a high volume of calls and handling client rejections in a positive manner.
- Organized and detail-oriented with the ability to manage multiple leads and follow-up tasks efficiently.
- Self-motivated and results-driven, with a focus on meeting and exceeding goals.
- Familiarity with CRM software and ability to log activity and track leads effectively.
- A team player who is eager to support the sales process and contribute to overall success.
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