Hardware Asset Management Specialist

4 hours ago

Hyderabad City Taluka, Pakistan beBeeHardwareManagement Full time $95,000 - $125,000
Hardware Asset Management Specialist Opportunity

We are seeking a highly skilled Hardware Asset Management specialist to play a critical role in the Asset and Operations team.

This position will focus on the end-to-end lifecycle management of physical IT assets using ServiceNow Hardware Asset Management (HAM) module.

Key Responsibilities:
  • Asset Lifecycle Management
    • Oversee the full lifecycle of hardware assets, from acquisition and deployment to decommissioning and disposal.
    • Ensure accurate and timely updates to asset records in ServiceNow, including ownership, location, status, and warranty information.
    • Monitor asset aging, utilization, and refresh cycles to support strategic planning and cost optimization.
  • ServiceNow HAM Administration
    • Configure and maintain the ServiceNow Hardware Asset Management module to support enterprise asset operations.
    • Automate workflows for asset receiving, assignment, return, and disposal using HAM best practices.
    • Integrate HAM with related modules such as Procurement, CMDB, and Discovery to ensure data consistency.
  • Inventory Control & Compliance
    • Conduct regular audits and reconciliations of physical inventory across locations.
    • Ensure compliance with internal asset management policies and external regulatory requirements.
    • Manage asset tagging, tracking, and reporting processes to support financial and operational audits.
  • Stakeholder Collaboration
    • Partner with IT support, procurement, finance, and compliance teams to align asset management practices with business needs.
    • Act as a subject matter expert on hardware asset management processes and ServiceNow HAM capabilities.
    • Provide training and support to stakeholders on asset lifecycle procedures and HAM usage.
  • Reporting & Continuous Improvement
    • Develop and maintain dashboards and reports on asset inventory, lifecycle status, and key performance indicators.
    • Identify opportunities for process improvement and automation to enhance asset visibility and reduce manual effort.
    • Stay current with ServiceNow platform updates and ITAM trends to drive innovation and efficiency.
Qualifications & Experiences:
  • 6+ years of experience in IT Asset Management, with a focus on hardware lifecycle management.
  • Proven experience with ServiceNow Hardware Asset Management (HAM), including configuration and workflow automation.
  • Strong understanding of ITAM best practices, asset lifecycle processes, and inventory control.
  • Experience with asset audits, compliance reporting, and vendor contract management.
  • Excellent analytical, organizational, and communication skills.
  • Bachelor's degree in Information Technology, Business Administration, or a related field.

Preferred qualifications include:

  • ServiceNow certifications (e.g., Certified Implementation Specialist – HAM, Certified System Administrator).
  • ITIL Foundation or higher-level certifications.
  • Experience with global asset operations in a large enterprise environment.
  • Familiarity with software asset management (SAM) and integration with HAM.

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