Customer Support Specialist

4 days ago


Dera Ghazi Khan, Punjab, Pakistan beBee Careers Full time

Customer Service Focused Administrative Role

We seek a highly organized and detail-oriented individual to fill the role of an Administrative Assistant. This position requires strong communication skills and a customer-focused mindset to provide top-notch support to various departments.

Responsibilities:

  1. Manage calendars and schedules for team members, ensuring seamless coordination of meetings.
  2. Deliver exceptional customer service through prompt and professional responses to client inquiries.
  3. Ensure accurate and efficient data entry, maintaining up-to-date records.
  4. Direct phone calls to relevant team members, employing excellent phone etiquette.
  5. Support administrative tasks such as filing, document organization, and supply management.
  6. Verify document accuracy and clarity before distribution or filing.
  7. Offer additional administrative support as needed, including serving as a personal assistant.
  8. Speak with diverse clientele due to bilingual capabilities.

Skills and Requirements:

  • Prior administrative experience, though not essential, is beneficial.
  • Knowledge of scheduling tools is considered advantageous.
  • Effective verbal and written communication skills, with a focus on customer satisfaction.
  • Data entry and clerical skills with meticulous attention to detail.
  • Background in a healthcare setting or dental reception may be an asset.


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