
Customer Support Specialist
4 days ago
Customer Service Focused Administrative Role
We seek a highly organized and detail-oriented individual to fill the role of an Administrative Assistant. This position requires strong communication skills and a customer-focused mindset to provide top-notch support to various departments.
Responsibilities:
- Manage calendars and schedules for team members, ensuring seamless coordination of meetings.
- Deliver exceptional customer service through prompt and professional responses to client inquiries.
- Ensure accurate and efficient data entry, maintaining up-to-date records.
- Direct phone calls to relevant team members, employing excellent phone etiquette.
- Support administrative tasks such as filing, document organization, and supply management.
- Verify document accuracy and clarity before distribution or filing.
- Offer additional administrative support as needed, including serving as a personal assistant.
- Speak with diverse clientele due to bilingual capabilities.
Skills and Requirements:
- Prior administrative experience, though not essential, is beneficial.
- Knowledge of scheduling tools is considered advantageous.
- Effective verbal and written communication skills, with a focus on customer satisfaction.
- Data entry and clerical skills with meticulous attention to detail.
- Background in a healthcare setting or dental reception may be an asset.
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