Technical Support Expert

4 days ago

Islamabad, Islamabad, Pakistan beBeeTechnical Full time

We are seeking a skilled Technical Specialist to join our team. The successful candidate will provide technical support to customers, troubleshooting complex issues and delivering resolutions through clear communication.

Key responsibilities include:

  • Providing technical assistance to customers via phone call
  • Maintaining the highest level of service through friendly, efficient and attentive customer interactions
  • Delivering exceptional customer experiences as measured by performance objectives and company values
  • Responding promptly to customer inquiries and resolving issues efficiently
  • Troubleshooting customer products and providing accurate solutions
  • Communicating technical concepts in a simple and easy-to-understand manner to assist customers in resolving technical issues
Required Skills and Qualifications
  • O-Levels/Intermediate or above
  • Excellent English Written and Verbal Communication with IT background
  • American or neutral accent
  • Proficiency with MS Office (Particularly MS Excel and MS Word)
Benefits
  • Opportunity to work with international customers
  • Chance to develop skills and knowledge in technical support
Seniority Level
  • Entry level
Job Function
  • Information Technology

This role offers a unique opportunity to grow and develop your skills in a dynamic environment.

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