
Technical Support Engineer
6 days ago
Department: Customer Support
Location: Islamabad, Pakistan (Onsite or Hybrid)
Job Type: Full-Time
About the Role:
We are looking for a German-speaking Technical Support Engineer to join our support team based in Islamabad. In this role, you will assist global customers with resolving technical issues related to web infrastructure, Linux servers, network security, CDN, and Web Application Firewalls (WAF). You'll serve as the first point of contact, ensuring timely and effective technical solutions and delivering an exceptional customer experience.
Key Responsibilities:
- Provide Tier 1 technical support to customers via email and ticketing systems in both German and English
- Troubleshoot and resolve issues related to Linux systems, networking, firewalls, CDN, and WAF
- Guide customers through system configuration, usage, and optimization
- Collaborate with Tier 2/3 technical teams to escalate complex issues
- Document known issues, fixes, and create support content for internal and external use
- Maintain professional communication and ensure a high level of customer satisfaction
- Minimum 2 years of experience in technical support, IT helpdesk, or network/system administration
- Good understanding of Linux environments, HTTP/HTTPS protocols, web infrastructure, and basic network security
- Ability to work independently and solve problems methodically
- Strong communication skills in English (written & spoken)
- Basic to intermediate German language skills are required (B1 level or higher preferred)
- Familiarity with CDNs, cloud platforms, or cybersecurity tools
- Hands-on experience with customer service platforms like Zendesk, Jira, or Freshdesk
- Understanding of DDoS protection, SSL, and web performance tools
- Opportunity to work with a global customer base and cutting-edge web security products
- A supportive, collaborative team environment based in Islamabad
- Competitive salary and benefits
- Career growth opportunities in network and cloud security
-
Desktop Support Technician
2 weeks ago
Islamabad, Islamabad, Pakistan Field Engineer Support Full timeGet AI-powered advice on this job and more exclusive features.Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Islamabad for a Desktop Support Technician. The Desktop Support Technician will be responsible for providing technical support for desktop computers, managing printer support,...
-
Technical Support Engineer
14 hours ago
Islamabad, Islamabad, Pakistan Exordium Networks Full timeJob Description: Job Description:Exordium Networks is a leading provider of technology solutions and services in the Information Technology and Services industry. We specialize in delivering customized solutions for senior living communities, ensuring they have access to state-of-the-art technology. We are currently seeking a dedicated Night Technical...
-
Technical Support Engineer
3 weeks ago
Islamabad, Islamabad, Pakistan Infoempregos Full timeJob Description:Confer with task / project personnel to identify and resolve problems. We are looking for Technical Support Engineer. Ensure all issues are properly logged.We are offering an opportunity for those who are starting their career. If you are motivated and eager to learn, come join our teamRequirements:Willingness to learn and adapt.Good...
-
Technical Sales Support Engineer
2 weeks ago
Islamabad, Islamabad, Pakistan ZKTeco Pakistan Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ZKTeco PakistanZKTeco CO., LTD. (ZKTeco) is an internationally renowned enterprise specializing in pioneering biometric recognition techniques and providing products and solutions for smart entrance management, smart identity authentication, and smart offices....
-
Technical Sales Engineer
3 weeks ago
Islamabad, Islamabad, Pakistan Info Resume Edge - GCC Full timeJob Summary:We are seeking a Technical Sales Engineer with expertise in solar energy solutions to join our team. The ideal candidate will have a solid technical background in electrical engineering and experience in solar project sales. This role involves understanding client needs, providing technical support, and offering tailored solar energy solutions to...
-
Technical Sales Engineer
14 hours ago
Islamabad, Islamabad, Pakistan SiSUN ELECTRIC Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from SiSUN ELECTRICCEO & Founder at SISUN ELECTRIC | 7+ Years in Renewable Energy SectorCompany DescriptionWelcome to SiSUN Electric, where innovation meets sustainability. As Pakistan's trusted solar energy partner, we harness the power of the sun to provide...
-
IT Support Engineer
2 weeks ago
Islamabad, Islamabad, Pakistan Motive Full timeWho We AreMotive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...
-
IT Support Engineer
2 weeks ago
Islamabad, Islamabad, Pakistan Rocket Lab Full timeWho we are:Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you...
-
Technical Support Specialist
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeTechnical Support SpecialistDescription:We are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent technical, diagnostic, and troubleshooting skills.Degree/Diploma in Computer Science, Engineering or related field is required.Strong organizational and interpersonal skills are essential.A creative mindset,...
-
Technical Support
14 hours ago
Islamabad, Islamabad, Pakistan Ähdus Technology GmbH Full time3 days ago Be among the first 25 applicantsDirect message the job poster from Ähdus Technology GmbHHiring @Ahdus Technology | 7+ Years Experience | People & Culture | HR & Recruitment Manager | Technical Recruiter | Human Resource Manager | Talent AcquisitionCompany DescriptionÄhdus Technology GmbH is a deep-tech startup based in Heilbronn, Germany,...