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Senior Relationship Development Manager
5 days ago
- Deliver Exceptional Client Experience
- Develop and implement strategies to provide world-class experiences for high-value clients.
- Grow Financial Portfolio
- Formulate and execute sales strategies to expand the client's current and savings account portfolio.
- Cultivate Client Relationships
- Analyze the branch's vicinity to identify and acquire new clients.
- Relationship Management
- Serve and deepen relationships within the assigned client portfolio to ensure long-term engagement and satisfaction.
- Cross-Selling Expertise
- Collaborate with management to position the branch as a one-stop shop for all client banking needs.
- Competitive Excellence
- Maintain thorough knowledge of competitors to deliver superior service and outshine the competition.
- Client Issue Resolution
- Dynamically address and resolve client inquiries and concerns promptly to maintain a seamless experience.
- Compliance and Controls
- Adhere to and implement KYC policies and anti-money laundering regulations in alignment with bank and regulatory standards.
- Team Collaboration
- Support management and colleagues to achieve the branch's success.
- Continuous Learning and Innovation
- Stay updated on industry best practices and engage in creative thinking to elevate the client experience.
- A graduate degree from a recognized university (preferably in Business or a related field).
- A minimum of 3 years of financial services experience. Exceptional candidates with a proven track record may also be considered.
- High integrity, confidence, excellent communication skills, analytical mindset, energy, positivity, teamwork, and relationship management expertise.
- Perform any other tasks assigned by management.
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