Level 1 Technical Support Technician

23 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time
Key Responsibilities:
  1. Act as the initial point of contact for all computer and system-related issues
  2. Monitor clients' systems through the RMM tool (N-Able)
  3. Log all changes, information, and correspondence in the company ticketing system

This position requires excellent problem-solving and analytical skills, as well as the ability to communicate complex technical information to customers in a clear and concise manner.

You will work closely with clients to understand their needs and provide timely and effective solutions.

The ideal candidate will possess strong interpersonal skills, be able to work well under pressure, and have a passion for delivering exceptional customer service.



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