
Solar Energy System Support Expert
24 hours ago
As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and providing expert technical guidance to clients.
Your primary focus will be on resolving complex technical issues and offering innovative solutions that meet the needs of our customers.
You will work closely with our team to achieve business objectives and maintain a high level of customer satisfaction.
The ideal candidate will have a degree in Engineering, Information Technology, or a related field and possess strong analytical skills, excellent communication abilities, and a passion for troubleshooting.
Key Responsibilities:
Diagnose and resolve technical problems
Assist customers with technical inquiries
Maintain detailed records of customer interactions
Provide expert advice on solar energy systems and storage solutions
Work collaboratively with the team to achieve business objectives
Qualifications:
Bachelor's degree in Engineering, Information Technology, or a related field
Knowledge of solar energy systems and storage solutions
Technical Support and Troubleshooting skills
Strong Analytical Skills
Experience in Customer Support and Customer Service
Excellent problem-solving abilities
Effective communication and interpersonal skills
Location: Karachi Division
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