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Lead Cafe Operations
2 weeks ago
As a Cafe Operations Lead, you will oversee the daily activities of our cafe, ensuring seamless execution and exceptional customer experience. Your role will involve leading a team of shift supervisors and baristas to maintain high standards of quality and service.
Key Responsibilities:
- Develop and implement operational strategies to drive business growth and efficiency
- Recruit, train, and manage a team of shift supervisors and baristas
- Maintain accurate records of sales, inventory, and customer feedback
- Collaborate with management to develop policies and procedures that align with company goals
- Ensure compliance with health and safety regulations and protocols
- Identify areas for improvement and implement corrective actions
- Communicate effectively with colleagues and customers to resolve issues and provide solutions
Required Skills and Qualifications:
- Proven leadership and management skills
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work under pressure and meet deadlines
- Flexibility to adapt to changing situations and priorities
- Knowledge of food and beverage operations and industry trends
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
How to Apply:
To be considered for this exciting opportunity, please submit your resume and cover letter outlining your relevant experience and qualifications.