Experience Excellence Manager

2 days ago


Islamabad, Islamabad, Pakistan easypaisa digital bank Full time

Responsibilities:

  1. Design and implement customer experience programs that meet or exceed business objectives.
  2. Lead training sessions to educate employees on customer experience principles and best practices.
  3. Collaborate with internal teams to ensure customer needs are integrated into product development and delivery.
  4. Monitor and report on customer experience metrics to inform business decisions.


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