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International Payments Liaison
7 hours ago
Ace Money Transfer is a leading UK-based company, headquartered in Manchester, United Kingdom. As an online remittance service provider, we cater to customers from the UK, Canada, Australia, and the European Union, including Switzerland. Our diversified portfolio includes digital wallet services in the UK and real estate, advertising businesses, and software solutions in Pakistan.
Job Description:
The Cross Border Payments Executive plays a crucial role in maintaining quality relationships with our partners, which could include Banks and MSBs. Key responsibilities include Lead Generation, Research and Analysis, Strategic Initiatives, day-to-day escalations, and dealing with existing partner-related matters. This role requires building high-quality relationships with partners to foster trust and loyalty.
Key Responsibilities:
- Partner Relationship Management
- Addressing day-to-day inquiries and resolving escalations from Banks and Money Service Providers (MSBs).
- Collaborating with internal teams to identify and execute initiatives that expand and strengthen partner relationships.
- Conducting research to identify lead generation opportunities within the existing partner ecosystem.
- Providing insights and recommendations to enhance processes and optimize the partner relationship experience.
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