Payment Processing Specialist

3 days ago


Lahore, Punjab, Pakistan EWS Group Full time
About Us

EWS Group is a dynamic and fast-paced organization, committed to delivering exceptional customer service and support to our clients. As a leading provider of integrated payments services, we strive to create a seamless experience for our customers, ensuring that their needs are met promptly and efficiently.

Job Summary

We are seeking a highly skilled and customer-focused Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional support to our clients, handling inquiries related to onboarding, reconciliation, risk management, and terminal troubleshooting. You will also be required to document all customer interactions accurately, ensuring thorough and clear records.

Responsibilities:
  • Customer Service: Engage with customers via phone, email, and chat, demonstrating exceptional customer service skills and professionalism in every interaction.
  • Support Processes: Master various support processes and platforms, effectively managing multiple customer inquiries at once.
  • Documentation: Accurately document all customer interactions (calls, chats, emails, messages) in our support system, ensuring thorough and clear records.
  • Payment Processing: Handle inquiries related to onboarding, reconciliation, risk management, and terminal troubleshooting, providing effective solutions for each.

Requirements

The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to convey clear and concise information. They should also have analytical problem-solving skills, a methodical approach to gathering requirements, identifying issues, and finding effective solutions. Proficiency in Microsoft Office Suite and the ability to learn additional support platforms quickly are essential. Strong numerical skills to support reconciliation of bank statements and payment processing data are also required. A minimum of 2 years of experience in the banking or payments industry and demonstrated experience handling technical customer inquiries through phone and email are necessary. An associate or bachelor's degree, or relevant work experience, are also preferred.

  • Lahore, Punjab, Pakistan Contour Software Full time

    About Contour SoftwareAs a subsidiary of Constellation Software Inc., we're proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world. With a broad-based portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains, we've created a...


  • Lahore, Punjab, Pakistan Highly Keen Full time

    Manufacturing Process SpecialistAbout Us:Highly Keen is a consulting firm focused on empowering Pakistani organizations and professionals. Our mission is to enable them to step ahead through consulting, coaching, and practical learning programs.Job Summary:We are seeking a Manufacturing Process Specialist to join our team. The successful candidate will be...


  • Lahore, Punjab, Pakistan Velosi Asset Integrity Limited Full time

    Job DescriptionThe Accounts Receivable (AR) team at Velosi Asset Integrity Limited is responsible for managing customer payments and ensuring timely collection of outstanding invoices.As an AR Specialist, you will play a critical role in maintaining accurate financial records, processing incoming payments, and resolving customer billing issues.


  • Lahore, Punjab, Pakistan Soliton Technologies Full time

    Job OverviewWe are seeking a detail-oriented Software Engineer with expertise as a Data Processing and SQL Specialist to ensure seamless data processing, troubleshoot issues, and manage configurations while leveraging advanced database technologies and analytics to support enterprise-level operations.


  • Lahore, Punjab, Pakistan US Konsept - Financialpro Consulting Full time

    At US Konsept - Financialpro Consulting, we are seeking a highly skilled Process Optimization Specialist to join our team for a pivotal role in our Brine Reclamation Project.The ideal candidate will have 10 years of experience in chemical engineering and possess expertise in designing and optimizing high-density brine filtration systems as well as other...

  • Treasury Specialist

    1 week ago


    Lahore, Punjab, Pakistan HRSI Full time

    About the job Treasury SpecialistHRSI is hiring a Treasury Specialist for one of its leading clients.Responsibilities:Car Leasing: Track top-up values, prepare financing agreements, coordinate post-payment processes, and manage lease schedules.Insurance Management: Coordinate vehicle insurance coverage and maintain policies.Export Remittances: Handle export...


  • Lahore, Punjab, Pakistan Coca-Cola HBC Full time

    About the RoleThe Coca-Cola HBC is seeking a skilled Manufacturing Process Specialist to join our team. As a key member of our production operations, you will play a crucial role in ensuring the smooth operation of our manufacturing facilities.Key Responsibilities* Receive and implement daily production schedules from area leads* Coordinate with other...


  • Lahore, Punjab, Pakistan Baig & Co Full time

    Global Mobility SolutionsBaig & Co is a dynamic immigration consultancy and corporate law firm based in Dubai and Lahore. We offer a range of services, including visa processing, business setup, and global mobility solutions.We are looking for experienced professionals to join our team as Visa Processing Specialists. In this role, you will provide expert...


  • Lahore, Punjab, Pakistan Edraak Systems Full time

    We're looking for an expert in weaving with a deep understanding of fabric constructions, fault analysis, and corrective actions to join our team at Edraak Systems. As a Textile Engineer – Weaving Specialist, you'll drive innovative quality control solutions for the textile industry.The ideal candidate holds a degree in Textile Engineering (or related...


  • Lahore, Punjab, Pakistan Tkxel LLC Full time

    Account Receivables and Collection SpecialistTkxel is a leading software development company located in Reston, Virginia. We are committed to developing innovative software solutions for leading enterprises in the world, helping them grow their businesses using the latest technology solutions.Job DescriptionJob Summary:We are seeking a detail-oriented and...


  • Lahore, Punjab, Pakistan RepairDesk Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from RepairDeskStrategic Talent Maestro: Orchestrating Acquisition Success Across Diverse Industries including IT, Startups, Education and Chemical.Position: Customer Support Executive - PaymentsOverviewThe Payments Support Executive at RepairDesk plays a crucial role...


  • Lahore, Punjab, Pakistan Super Bro Technology Full time

    About the Role: Super Bro Technology is seeking a highly skilled Debt Resolution Specialist to join their team. The ideal candidate will be responsible for collecting debts prior to recovery proceedings, negotiating payments/payment arrangements, handling debtor inquiries, and providing administrative assistance.


  • Lahore, Punjab, Pakistan Hextar Group of Companies Full time

    Hextar Group, a leading agrochemicals company in Pakistan, seeks a skilled Procurement Specialist to join our Head Office team in Lahore.Job DescriptionThis role is responsible for managing purchase requisitions, creating purchase orders, and processing invoices. The successful candidate will also be involved in maintaining vendor databases, negotiating with...


  • Lahore, Punjab, Pakistan Oxbridge Digital Full time

    Controller and Compliance Specialist Job Description:Oxbridge Digital is seeking a highly skilled Controller and Compliance Specialist to join its team.This role involves managing the organization's accounts payable department, ensuring compliance with regulatory requirements, and implementing procedures to enhance system functionality.The successful...


  • Lahore, Punjab, Pakistan Dairyculturepk Full time

    Dairyculturepk Overview: We are a rapidly expanding company in Pakistan's dairy industry, committed to providing high-quality products while maintaining financial stability.Job RequirementsAs a key member of our team, you will be responsible for managing various accounting functions, ensuring financial stability, and supporting our growth. Your primary...

  • Cash Flow Specialist

    18 hours ago


    Lahore, Punjab, Pakistan Tkxel LLC Full time

    About the Role:As a Revenue Management Professional at Tkxel LLC, you will play a crucial role in ensuring the smooth operation of our accounts receivable processes. Your primary responsibility will be to manage financial transactions, including processing customer payments, reconciling financial ledgers, and generating invoices.Key...


  • Lahore, Punjab, Pakistan Bottom Line Accounting Solutions Full time

    Job DescriptionThe Accounts Receivable Specialist is responsible for performing day-to-day processing of accounts receivable to ensure customer collections are maintained in an effective, up-to-date, and accurate manner.Key Responsibilities:Perform the day-to-day processing of accounts receivable to ensure customer collections are maintained in an effective,...


  • Lahore, Punjab, Pakistan Bottom Line Accounting Solutions Full time

    Overview of Bottom Line Accounting SolutionsWe provide accounting services to small and medium-sized businesses in North America, taking bookkeeping, accounting, and financial operational support functions off their plates. Our experienced team uses cloud-based platforms and proven processes to deliver a full suite of accounting services.The Accounts...


  • Lahore, Punjab, Pakistan Kaya Full time

    We are looking for a skilled iOS e-commerce specialist to join our team at Kaya. As a key member of our development team, you will be responsible for designing and implementing a mobile e-commerce application that meets the highest standards of quality and usability.About the RoleThe ideal candidate will have:Strong experience in developing iOS applications...


  • Lahore, Punjab, Pakistan aramco Full time

    Job Description:As a Naphtha Reforming Expert, you will play a crucial role in evaluating, enhancing, and troubleshooting reforming operations and process simulation software packages. Your primary responsibility will be to develop, review, and implement process designs and operating parameters for naphtha reforming units. Additionally, you will be required...