Airport Operations Manager

6 days ago


Gujranwala, Punjab, Pakistan ChangeGroup & Prosegur Change Full time

Company Overview:

ChangeGroup & Prosegur Change are looking for a skilled leader to join our team at Changi Airport. As a Terminal Leader, you will play a pivotal role in optimising operations and enhancing customer experiences.

**Job Description:**

We are committed to nurturing individual skills and supporting career aspirations. Our Changi Airport operation offers an exciting opportunity for you to join one of the most successful independent retail foreign exchange groups.

As a Terminal Leader, your key responsibilities will include:

  • Support teams to drive walk-up sales and ATM revenues
  • Work with all leaders to improve customer service levels at stores
  • Manage inventory and margins across the airport
  • Execute operations in line with standard operating procedures and coach staff on operating disciplines

You will also be responsible for:

  • Supporting people management including coaching, performance-based rostering, annual leave management, retention, recruitment, and performance management
  • Supporting with product launches and promotions
  • Managing local relationships (landlords, airports etc) – day-to-day operational account management

**Required Skills and Qualifications:**

To be successful in this role, you will need:

  • Proven experience as a Sales Manager in the financial services industry, preferably in foreign exchange or retail, with at least 2 years' experience as a Sales Manager
  • Strong leadership skills with a track record of effectively managing and motivating teams
  • Excellent communication and interpersonal abilities
  • Sound knowledge of inventory management and financial acumen

You must also be able to:

  • Uphold compliance with company policies and industry regulations
  • Communicate effectively in English

**Benefits:**

We offer a competitive salary and benefits package, including flexible working hours and opportunities for professional development.

**Others:**

Please note that this is a full-time position, requiring a 40-hour workweek, including weekends. You must be eligible to work full-time in Singapore and have the right to work in the country or be eligible for sponsorship.



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