Client Relations Officer

4 hours ago


Lahore, Punjab, Pakistan RAPIDLINE DOCUMENT CLEARING SERVICES LLC Full time

About the Job:

We are seeking a highly motivated and results-driven Post-Sales Representative to join our team at RAPIDLINE DOCUMENT CLEARING SERVICES LLC. As a key member of our team, you will be responsible for building strong relationships with clients, ensuring their satisfaction, and delivering exceptional customer service.

Key Responsibilities:

  • Develop and implement effective strategies to improve client satisfaction and retention.
  • Communicate regularly with clients to understand their needs and concerns.
  • Collaborate with internal teams to ensure seamless handover and execution of the post-sale process.
  • Document all client interactions and updates in a secure and organized manner.

Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 2+ years of experience in customer service, client relations, or a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.


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