
Operations Lead
9 hours ago
Job Overview:
- We are seeking a Commercial Operations Manager to lead the commercial process for Facilities Management (FM) and Property Management (PM).
About the Role:
- This position involves overseeing the overall commercial process, ensuring seamless execution of business objectives.
- The successful candidate will analyze and verify quotations from our commercial department, identifying areas for improvement.
- They will streamline and document vendor payments, maintaining accurate records and reporting on commercial activities.
- Additionally, they will provide critical support to the team coordinator and manager, taking on management duties when necessary.
- The ideal candidate will foster a positive team environment by communicating goals, identifying training needs, and promoting adherence to company regulations.
- They will also deliver exceptional customer service, interacting with clients, answering queries, and resolving complaints in a timely and effective manner.
Key Responsibilities:
- Commercial Process Management: Oversee the overall commercial process for FM & PM, ensuring alignment with business objectives.
- Quotation Verification: Analyze and verify quotations from the commercial department, identifying areas for improvement.
- Vendor Payment Management: Streamline and document vendor payments, maintaining accurate records and reporting on commercial activities.
- Team Support: Provide critical support to the team coordinator and manager, taking on management duties when necessary.
- Customer Service: Deliver exceptional customer service, interacting with clients, answering queries, and resolving complaints in a timely and effective manner.
Benefits:
- A comprehensive package including communication benefits, medical coverage, and pension plans.
About Our Ideal Candidate:
- Possess excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills, with ability to identify areas for improvement.
- Demonstrate excellent communication and interpersonal skills, with ability to work effectively with various stakeholders.
- Have a proven track record of delivering high-quality results in a fast-paced environment.
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