Help Desk Analyst

Service Delivery Analyst Job DescriptionWe are seeking a skilled Service Delivery Analyst to join our IT team. The ideal candidate will have experience in providing customer-focused IT support services, including help desk functions and technical problem-solving.Provide timely and effective support to internal stakeholders and customersResolve technical...

Support AssistantResponsible for overseeing the Help Desk and Complaint Desk as well as performing managerial activities within the respective department.ResponsibilitiesThis position involves:Providing IT support and managing IT-related softwareManaging the Complaint Desk and resolving customer issuesOversight of the Help Desk and ensuring timely resolution...

Provide first line systems support• Document all customer inquiries• Diagnose and attempt to resolve issues• Coordinate and clearly communicate issues to responsible parties• When necessary, consult with outside departments and vendors for resolutions• Monitor and follow up with customers daily on open logs to insure accurate and timely...

We are looking for a talented and customer-centric individual to join our team as a Support Specialist. This role involves working closely with customers to resolve their queries and concerns, and providing them with helpful solutions and guidance.The key responsibilities of this position include:Responding to customer inquiries via phone, email, or live...

Are you a technical expert looking for a new challenge? Do you have a passion for providing exceptional customer service and technical support? We are seeking a highly skilled ServiceDesk Administrator to join our team and take on this exciting opportunity.Job DescriptionIn this role, you will be responsible for managing and resolving technical issues...

Job Description:We are looking for a skilled Technical Support Associate to join our team. The successful candidate will be responsible for providing technical assistance to staff and students, maintaining IT systems, and ensuring data security protocols.Responsibilities:Provide technical support to staff and students via various channelsAssist with hardware...

Benefits and OpportunitiesThis is an exciting opportunity to join a dynamic team and take your career to the next level.Why You'll Love This Role:• Opportunity to work with cutting-edge technology.• Collaborative and supportive team environment.• Professional growth and development opportunities.

Customer Service ProfessionalThis position requires a customer service professional who can handle difficult situations and maintain professionalism. The successful candidate will provide accurate information about products and services, resolve customer issues, and maintain accurate records of customer interactions.

Assistant Manager Support Riphah University, Pakistan Responsible for providing IT support and managing all IT-related support software. Oversee the Help Desk and Complaint Desk, as well as look after managerial activities in the respective department.Job Specification The candidate should have an MBA in IT or MCS. They must have a strong command of...

IT Support ManagerAs a highly skilled IT support manager, you will be responsible for providing exceptional technical assistance and managing all IT-related support software.Key Responsibilities:• Manage the Help Desk and Complaint Desk to ensure timely resolution of IT issues.• Oversee the maintenance and optimization of IT support software to improve...