Client Support Expert

About UsWe are a dynamic and growing organization seeking a skilled client support expert to join our team.The successful candidate will have excellent customer service skills and be able to effectively communicate with both internal and external stakeholders.Key ResponsibilitiesProvide exceptional customer service and support to clients.Identify...

About This RoleThis position plays a pivotal role in providing client support for our business intelligence tool. As a Client Support Associate, you will be the primary point of contact for clients, resolving their queries and concerns in a timely and effective manner.Key Responsibilities:Provide exceptional client service via phone, email, and other...

About the RoleThe Client Services Representative will serve as the primary point of contact for MOSAIC clients, providing expert-level support and troubleshooting issues to ensure clients maximize the software's capabilities. This role requires strong technical, analytical, and communication skills to effectively assist clients and document key insights to...

About the Role: As a Customer Success Happiness Analyst, you will be responsible for delivering exceptional customer experiences. This includes providing guidance and support to clients, staying connected with your team, and continuously learning about the platform and its features.Key Responsibilities:Support clients through various communication...

About Our Junior Client Services Representative RoleWe are seeking a highly skilled and detail-oriented Junior Client Services Representative to join our team. As the first point of contact for MOSAIC clients, you will be responsible for providing expert-level support, troubleshooting issues, and delivering training to ensure clients maximize the software's...

This is an exciting opportunity to join our team as a Client Service Operations Expert! In this role, you will be responsible for delivering exceptional client service through effective communication, issue resolution, and proactive monitoring of API and Snowflake usage.Responsibilities include:Showcase best practice for S&P Global Commodity Insights API...

About The RoleGrade Level (for internal use):07The TeamThe Issuer Solutions Client Services group supports investor relations teams at publicly traded companies by providing ongoing product training and best practice advisory, while simultaneously collaborating with colleagues in other Issuer Solutions business segments. You will join a customer-focused team...

We are seeking a skilled Business Systems Analyst to join our team. In this role, you will be responsible for providing functional support in the design, configuration, and troubleshooting of our platform. You will also serve as a point of contact for assigned clients and respond to client inquiries through a ticketing system.Key Skills and...

CONSULTING EXPERT is a leading accounting and advisory firm based in NETHERLANDS. We provide VAT, audit, accounting, and advisory solutions that support businesses. We offer a full complement of professional services across every major industry sector, serving a broad range of clients, including large companies, emerging businesses, and owner-managed...

About the Role: As a Client Support Associate, you will be part of a customer-focused team that supports investor relations teams at publicly traded companies. Your primary responsibility will be to provide ongoing product training and best practice advisory to clients while collaborating with colleagues in other business segments.