Customer Service Expert

7 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

We are seeking a Customer Service Expert to provide exceptional support to our customers in resolving technical issues with our products and services.

This role requires strong communication skills, empathy, and problem-solving abilities to build trust with our clients.

The successful candidate will contribute to establishing our reputation as a company that offers outstanding customer service throughout all sales and post-sales procedures.

Key Responsibilities
  1. Respond promptly and accurately to customer inquiries via calls, ensuring timely resolutions.
  2. Determine customer needs and guide them through product features and functionalities.
  3. Closely monitor customer complaints and proactively offer assistance.
  4. Keep customers informed about new product features and enhancements.
  5. Follow up with customers to verify issue resolution.
  6. Collect customer feedback and share it with relevant teams.
Job Requirements
  • Previous experience as a Customer Support Specialist or similar role is essential.

Location: Lahore, Pakistan



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