Customer Service Representative
4 weeks ago
Red Vision Experts LLC is a technology consulting and software development company that empowers businesses with innovative solutions. Our experienced professionals specialize in digital transformation, software engineering, and business process automation to help clients achieve their strategic goals. We collaborate with businesses across various industries to provide customized solutions that enhance their operational efficiency and bottom line. With a focus on delivering quality and value, we provide end-to-end services from ideation to deployment and ongoing support.
Role DescriptionNight shift
Job DetailsPosition: Customer Service Representative
Salary Bracket: 25k - 60k Basic + Commission + Bounties
This is a full-time, on-site role located in Lahore. The Customer Service Representative will be responsible for addressing customer inquiries, providing product and service information, resolving customer issues, and ensuring customer satisfaction. Daily tasks include managing customer accounts, processing orders, and collaborating with other departments to improve customer experience. They will also contribute to customer support strategies and initiatives to enhance customer satisfaction.
Qualifications- Experience in Customer Service and Customer Support
- Proficiency in Customer Satisfaction and Customer Experience management
- Strong communication and interpersonal skills
- Ability to manage customer accounts and process orders efficiently
- Problem-solving skills and the capability to resolve customer issues effectively
- Experience in the technology or software industry is a plus
- Bachelor's degree in Business, Communications, or related field
Send your CV via WhatsApp at 03200015198
Additional Information- Seniority level: Entry level
- Employment type: Full-time
- Industry: Advertising Services
Referrals increase your chances of interviewing at Red Vision Experts LLC by 2x.
Related Roles- Customer Support Specialist - International
- Customer Experience Specialist (Non Voice)
- Customer Services Representative - Lahore Office
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