Deputy Compliance Manager – Consumer Protection

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Description

A seasoned professional is sought to fill this critical role.

Key Responsibilities:
  • Evaluate complaints from regulatory bodies, ensuring adherence to standard rules and regulations.
  • Analyze gas theft claims, obtaining relevant documents to ensure compliance with established procedures.
  • Oversee evidence required to justify billings, preparing responses for regulatory bodies.
  • Provide support in documenting responses to regulatory queries and complaints under compliance procedures.
  • Ensure departments provide relevant feedback and case files are stored for future references.
  • Implement measures to improve the structure for complaint resolution and management.
  • Assess regulatory obligations, ensuring accurate and timely processing within regulatory frameworks.
  • Provide timely status updates to complainants, respondents, and higher management as appropriate, in ongoing case resolution processes.

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