Fleet Recovery Specialist

1 day ago

GulshaneIqbal Town, Pakistan beBeeCollections Full time $60,000 - $80,000
Key Job Responsibilities
Motive empowers the people who run operations with tools to make their work safer, more productive, and profitable. For the first time ever, safety, operations and finance teams can manage drivers, vehicles, equipment, and fleet related spend in a single system.

Combined with industry leading AI, the platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

The Collections Specialist is dedicated to recovering overdue invoices. They achieve this by effectively utilizing analytical tools, precise communication strategies, and strict adherence to defined processes and key performance indicator (KPI) metrics.

Key Accountabilities
  • Monitor termed accounts and assess collection efforts.
  • Review customer credits, debits, payment history, and execute follow-ups as necessary.
  • Handle inquiries and disputes from clients regarding collections.
  • Collaborate with internal departments to resolve issues efficiently.
  • Generate reports tracking collections' performance and payment trends.
  • Analyze data to identify areas for improvement in collection strategies.
  • Communicate clearly with clients to ensure understanding of payment terms and conditions.
  • Document all communications and collection efforts in the system accurately.
  • Ensure compliance with internal policies and external regulations regarding collections.
Requirements and Qualifications
  • 2-4 years of experience in a customer-facing role related to collections.
  • Proven ability to work independently and adapt in a fast-paced environment.
  • Capable of working effectively with minimal supervision.
  • Takes ownership of tasks and responsibilities with a strong sense of accountability.
  • Detail-oriented with a natural inclination towards responsibility.
  • Quick learner with the ability to grasp new concepts swiftly.
  • Strong communication skills, both written and verbal.
  • High level of attention to detail.
  • Comfortable working under pressure and meeting deadlines; adaptable.
  • Able to thrive in ambiguous situations, solve problems, and think independently.
  • Proficient in Excel and Google Sheets.
  • Demonstrates empathy towards customers.
  • Open to feedback, eager to learn, and committed to continuous improvement.
  • Capable of identifying larger issues and proposing improvements.
  • Resilient in handling workplace pressures, whether remote or office-based.
  • Familiarity with Zuora/Salesforce/Collections software.
  • A Bachelor's degree (BA/BS), with a specialization in accounting or finance, is a plus.

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