Communication Professional

5 days ago


Islamabad, Islamabad, Pakistan Growpure Communications Full time
Communication Professional

We require an experienced Communication Professional to drive sales growth through effective customer interactions. This role involves managing high volumes of outbound calls while delivering exceptional customer service.

Key Responsibilities:


  1. Efficiently handle high volumes of outbound calls.
  2. Perform data entry duties across multiple platforms.
  3. Adhere to established communication protocols when engaging with customers.
  4. Recognize customer needs, clarify information, conduct thorough research, and provide suitable solutions or alternatives.
  5. Capitalise on opportunities to upsell products as they emerge.
  6. Foster lasting relationships by going above and beyond to engage customers.
  7. Maintain accurate records of conversations within our call center database.
  8. Achieve individual and team performance targets.
Requirements:

  • A minimum of 6 months to 1 year of relevant work experience.
  • Strong communication skills, ability to multitask, prioritise work, and meet deadlines.
  • Fluency in English is essential.
  • Capacity to perform under pressure during night shifts.
Benefits:

  • Regular bonuses.
  • 22 working days, 1 paid leave, medical benefits.


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