Religious Tourism Consultant

2 days ago

Karachi, Sindh, Pakistan beBee Careers Full time
Umrah Sales Representative

We are seeking a dynamic and enthusiastic individual to join our team as an Umrah Sales Representative.

In this role, you will play a key part in helping customers select the right Umrah packages, providing exceptional customer service, and assisting with all aspects of the booking process.

Key Responsibilities:
  • Address customer inquiries, complaints, and requests regarding our products or services.
  • Handle inbound and outbound customer calls in a timely and professional manner.
  • Record and update customer interactions in the system.
  • Assist customers with inquiries related to Umrah packages, travel itineraries, and booking procedures.
  • Provide expert guidance on visa processes, accommodation options, transportation, and other services.
  • Achieve sales targets by converting inquiries into bookings.
  • Build and maintain strong relationships with clients and ensure their needs are met throughout their journey.
  • Stay updated on Umrah package details, special offers, and promotions.
  • Handle customer feedback and resolve any issues that may arise, ensuring a smooth customer experience.
  • Coordinate with the operations and logistics team to ensure the timely execution of bookings.
Requirements:
  • Previous experience in sales or customer service, preferably in the travel or tourism industry.
  • Knowledge of Umrah requirements and procedures is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced, target-driven environment.
  • A customer-focused attitude and a passion for delivering exceptional service.
Job Specifications:
  • Job Type: Full-time
  • Seniority Level: Entry level
  • Job Function: Sales and Business Development

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