System Operations Specialist

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Title: System Operations Specialist

We are seeking an experienced System Operations Specialist to join our team. As a key member of our support and monitoring team, you will be responsible for ensuring business continuity by addressing internal and external customer tickets and monitoring application and system performance.

Key Responsibilities:

  • 24/7 system and application support
  • Hands-on experience in cloud native operations
  • Continuous support & analysis of application and system optimization
  • System and Application Health Checks and Event Management
  • Perform Operations and Maintenance/Health checks and prepare and send out reports
  • Monitoring of critical scheduled tasks
  • Validation of system backups
  • Execute and monitor critical updates on Live systems
  • Track incidents for any issues with system/application/services reported by users through monitoring systems
  • Preparation of incident reports for issue resolution
  • Escalation of incidents to vendor/backend teams for L3 Technical resolution
  • Optimization, Data/Trend Analysis, and Automation of existing processes

Requirements:

  • 0-2 years of working experience preferably in a similar environment
  • Working Experience in Cloud native environments preferably OpenShift/K8s
  • Sound experience working with Microservice, API Managers & Integration Servers
  • Good analytical and problem-solving skills
  • Bachelor's degree in Computer Science or a similar field
  • Good knowledge of DFS Technologies and its working
  • Hands-on knowledge of Linux/Unix
  • Good Query writing skills; able to write DB procedures and functions
  • Good knowledge of Databases (Oracle, DB2, MySQL, Mongo, etc.)
  • Good communication and writing skills
  • Demonstrated leadership skills and a team player
  • Self-driven and intellectually curious individual able to carry out impactful discussions with senior stakeholders


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