Technical Support Representative

Job Title: Technical Support Representative (Remote)Location: RemoteJob Type: Full-timeSalary: 80k (Based on Experience)Join the Alpha CX Team and Redefine Customer Service ExcellenceAre you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is...

About the JobAs a technical customer support representative, you will interact with customers via various communication channels. Your primary tasks involve answering questions and providing priority support to software customers.The environment is fast-paced and dynamic and offers a rewarding career to someone who derives fulfillment from resolving customer...

Job Title: Customer Support RepresentativeWe are currently hiring a highly motivated and detail-oriented individual to fill the position of Customer Support Representative. The selected candidate will be responsible for handling customer inquiries, resolving issues, and providing top-notch support.

Chat Support RepresentativeWe are seeking an experienced and customer-focused individual to fill the role of Chat Support Representative. The successful candidate will be responsible for delivering exceptional customer service through chat support, while also identifying opportunities to enhance the customer experience.Main Responsibilities:Customer...

Technical Support RoleAs a Technical Support Specialist, you will be responsible for delivering top-notch technical support to clients, ensuring a seamless user experience with our products. This role involves troubleshooting software issues, answering client inquiries, and helping users understand how to maximize the value of our solutions.

Customer Service RepresentativeWe are looking for a skilled Customer Service Representative to provide exceptional technical and customer support for our asset management software.This role involves resolving customer inquiries, diagnosing technical issues, and ensuring high levels of customer satisfaction through email, chat, and phone interactions.The...

Email Support Representative Job SummaryThis Email Support Representative role involves delivering outstanding email and chat support to clients. Working on a night shift, you will be responsible for:Key Responsibilities:Supporting clients via email and chatAddressing client queries related to printing and packaging servicesCollaborating with the sales team...

Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer serviceResponding to customer inquiriesResolving technical issuesIdentifying customer needsGathering customer feedbackThey will also be responsible for:Assisting in training junior Customer Support RepresentativesSharing knowledge and expertise with...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Supportics.coCompany DescriptionSupportics.co offers round-the-clock support to resolve client issues promptly, answer questions, and ensure a smooth experience for all customers. We provide proactive solutions to meet all support needs.Role DescriptionThis is a...

We are seeking an experienced Technical Service Engineer to join our team. This mid-senior level position involves providing technical assistance and support to customers, analyzing data to improve accuracy and customer satisfaction, and collaborating with other departments.Key Responsibilities:Pre-sales and post-sales technical support to customersFault...