Business Services Liaison
22 hours ago
Fresh graduates with a degree in Business, Accounting, Finance, or a related field are encouraged to apply for this dynamic role.
As a Customer Service Representative, you will be responsible for delivering tailored solutions in the accounting industry by ensuring client satisfaction and loyalty through effective communication and support.
Responsibilities:
- Manage customer inquiries via phone, email, and chat.
- Assist clients with account-related questions and issues.
- Provide information about our services and pricing.
- Maintain detailed records of customer interactions.
- Collaborate with team members to resolve complex issues.
- Ensure a positive experience for clients and encourage their loyalty.
Key Skills and Qualifications:
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office and basic accounting concepts.
- Ability to work independently and in a team-oriented environment.
- Strong problem-solving abilities and attention to detail.
- Time management skills to handle multiple inquiries efficiently.
Benefits: This is a remote position that offers flexibility and autonomy, allowing you to work from home while still being part of a dynamic team.
What We Offer: As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a supportive and collaborative work environment.
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